Testimonial by: Chris and Elsie Troyer Owners / Pres.

When we hired Todd Drummond Consulting to come in and review our operation, we felt like our operation needed to get a better handle on production and true costs. At least, that was the initial intention to be. We have been a successful truss company in central Texas since 2003, but like everyone, we are always looking for ways to improve. Investing in Todd’s services was not something we did on a whim, but we are glad we did.

The Shop employees were skeptical at first, but over the week, they became enthusiastic about the concepts and ideas that he taught everyone. Todd took lean manufacturing and broke it down to the simple concept of “Work smarter, not harder.” His consulting services covered not only manufacturing but costing, sales, and even better employee management practices. Both concepts and practical suggestions were presented that our people were willing to embrace.

Todd helped us take a fresh look at how the different parts of the manufacturing process work, identified some bottlenecks, moved some equipment, and through that were able to streamline the flow of materials through the plant. These changes in material placement and many other practical ideas have had a positive impact on production speed. When he explained the reasons, it became very apparent, and once we did it, it made a difference.

One area that was not to be overlooked that he helped us with is labor estimation and costing using man-minutes instead of board footage. Better bidding and labor estimations have their own rewards, which have benefitted us. However, because we are able to have better means of labor estimations using man-minutes, we were able to implement a production bonus program. Which has had a very positive effect on employee morale and, therefore, on speed, and quality, of production.

It has been a few years since his consultation, but even now, we still occasionally look over the material he provided to make further improvements. If your company is looking for an honest assessment and looking for ideas for improvement, look no further than Mr. Drummond’s services. He actually does just what he says he can to help you, but only if you are willing to take a chance and hire his services.

Thank you, Todd!