Testimonial by: Ryan Lodermeier, President/ Owner

Kamloops Truss Ltd opened its doors in 2005 under the direction of a partnership of three owners with decades of truss experience. Since our opening, we have experienced rapid success, which we attribute to our loyal customers and our high-quality standards for both our products and our customer service. Seven years later, we found ourselves fighting an uphill battle, dealing with declining markets and the fallout ramifications of the market changes. We knew we needed to make changes to our policies and procedures, but we did not where to start.

We looked at Todd’s consulting services as an investment and yet we were somewhat skeptical of some of his claims; but, based on his previous testimonials, we took a chance. There are no words to express how thankful we are that we chose to start changing our business with assistance from Todd Drummond. The moment he walked through our doors, he immediately began to gain our trust and open our eyes to the areas upon which we needed to focus our attention.

The training and knowledge we received from Todd Drummond far exceeded any and all of our expectations. Our company had some good fundamentals to build on, but since Todd’s consult, we now have a more positive, goal-orientated direction for our company. Todd has left us with the potential to create a more refined production and sales structure, to increase productivity and increase our total gross profits.
In essence, every area now has clear goals to help us achieve better results.

We are excited to implement these procedures with our new understanding of basic lean manufacturing principles and a new organization that is grounded in the use of teamwork skills. The realization of how these simple yet precise instructions from Todd can drastically change our bottom line has changed the everyday environment of our whole production team. Our entire teams, from plate pickers, truss stackers, builders, lead hands, sawyers, and designers to the partners themselves, are all 100% believers in Todd Drummond and his professional services and recommendations. As owners, we are very impressed with Todd’s approach and we are pleasantly surprised that he created optimists out of a group that initially held such strong reservations regarding change of any kind. We have no doubt in our minds that the road map and specific suggestions he gave us will indeed significantly improve our bottom line.