Testimonial by: Michael McGee, Owner

I have been the General Manager of Roll Lock Truss for more than twenty-five years. I was not ready to close the doors when business declined due to the ailing national economy. We decided to call in Todd Drummond to take a fresh look at our operations and to make suggestions on what we should change. Todd took a straightforward and professional look at what we were doing and how we were doing it. Although I was originally troubled by his analysis, I quickly realized it was what the company needed to make a positive change.

Todd’s expertise in the truss manufacturing business showed us how to apply these principles, not only to the truss industry but also to our specific operation. His week-long consult took us down a path that displayed a logical and methodical progression of lean manufacturing principles and other issues that heavily affected the pricing, costing and quality of our final product. Once we fine-tuned Todd’s lean principles, he gave us very specific and direct suggestions that we could clearly see would immediately improve our bottom line.

The suggestions included everything from management, sales, and design to manufacturing and accounting. As the week progressed, I was amazed at how quickly he was able to analyze our manufacturing techniques and identify our problem areas. He did this by asking numerous questions so that he could not only understand complete production flow but also evaluate our use of resources such as personnel, plant space, and equipment.

Todd’s direct approach allowed us to realize our shortcomings. His recommendations were very straightforward and company-wide. As a business looking for improvement, it was what we collectively needed to hear. I have no doubt that we will improve our bottom line by implementing many of Todd’s recommendations. I highly recommend his services to anyone in the industry who feels a need for production improvements.