Incentive
Program for Your
Shop
Motivating employees is an ongoing process that often seems daunting.
An employee’s objectives are not always the same as the
company’s. Managers do everything to keep the costs down, and
a big part of the cost is labor. However, as far as the employees are
concerned, it sometimes seems they only want more compensation for what
is asked of them. What would motivate them to produce more and drive
down costs? One way to motivate them is an effective incentive program.
In this article, I will explain what I mean by this.
An effective incentive program requires a buy-in from the employees. Without
their total acceptance, an incentive program is a total waste of time
and money.
It is the employee’s perception, not the
manager’s, that must be the focus of this program.
An
effective incentive program is based on three primary elements.
1) Whether
it is worthwhile
2)
Whether
it is achievable
3)
Whether
the individual
employee’s effort is being rewarded
The first element is whether the program is “Worthwhile.”
Why would anybody strive for something that is not worth his time and
effort? If you were to throw a quarter on the shop floor, would you
expect everybody to pounce on it? What if they were able to shave the
labor cost by a few percentage points? The company would then be able
to split the savings with its employees. In most shops, a single
percentage point is quite a chunk of change. An incentive program
should be effective for keeping a lid on excessive labor cost. The
company rewards the employees for holding down the time required to
complete the projects. Just remember, you are not going to see any
savings if the employees do not feel it is worthwhile.
The second element is whether the program is “Achievable.”
More than one incentive program goes awry when the employees know that
the bar is set too high. This achievable aspect should be based on the
amount of effort they put into it and not on a fixed level of
production. A good incentive program takes into consideration the
changing total man-hours from the shop. Individual employees have no
control of other employees not showing up for work.
The third element is whether the “individual
employee’s effort is being rewarded.”
If you are one of a hundred people, you have very little impact on a
group compared to if you are one of ten people. The goal is to foster
team effort and reward the individual for his contribution.
Todd
Drummond’s Incentive Program for Shop Employees
(Part of
Consulting
Services)
- Rewards individuals and small groups based on
their
efficiencies
- expected versus actual, based on time and
motion
studies
- Creates a system whereby the company and the
employees
benefit.
- Can be adjusted to each individual employee
based on hourly
employee pay rates versus other employee pay rates
- higher wage earners
earn a greater percentage of payout
- Properly adjusts for employee absenteeism
without
penalizing other employees.
- Properly adjusts for total hours worked by each
employee
accordingly.
When all is said and done, if the overall incentive package is thought
out and implemented well, it will give you the results that you are
striving for. If you try to cut corners on any of the elements for an
effective incentive program, you are wasting your time and money.
Remember that it is not your perspective as a manager that motivates
your employees, but their perspective that needs to be the focus. Life
is a lot easier when the people you are dealing with have the same
goals as you do. They just may look at it a little differently, and it
is your job to understand this and use it properly.
Testimonial
- BMC West, Idaho Falls ID
I
appreciated Todd's ideas and suggestions as well as his effort to
improve our bottom line. Bringing Todd in gave us the chance
to take a fresh look at our options. He brought a new
perspective and gave us some good suggestions.
If you are ready to step out of the box and want to take a fresh look
at your operation, I recommend you go forward and request Mr.
Drummond's services.
Dan West, GM, BMC West Corporation, Idaho Falls, ID
See reference
page for statements by general managers and
owners about services.
Automated
Incentive Program
- Reward and keep your best employees
- Understand how productive any given
group or individual has been at any given time
- Accurate and real time efficiencies
displayed
- Incentive program that rewards only
the good performers
- Ability to give greater incentive
payout based on rate of pay
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